Privacy Policy

Last updated: November 11, 2024

This Privacy Policy explains how RegalDeskDeco (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from regaldeskdeco.com (the “Site”), or otherwise communicate with us. For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Site and Services, whether you are a customer, visitor, or another individual whose information we collect in line with this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, reflecting changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the “Last updated” date will be amended.

How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information to provide and enhance our Services, comply with legal obligations, and protect the Site and its users. Here’s an overview of what we collect and how we use it:

What Personal Information We Collect

  1. Information You Provide Directly
    • Contact Information: Name, address, phone number, and email.
    • Order Information: Billing and shipping addresses, payment confirmation, and contact details for order processing.
    • Account Information: Username, password, security questions, and any other security-related details.
    • Shopping Information: Items viewed, added to the cart, purchased, or saved, including loyalty points, reviews, referrals, or gift cards.
    • Customer Support: Any information you choose to provide when contacting us for support.
  2. Information About Your Usage
    • Automatically collected data about your interaction with the Site, such as device and browser information, IP address, and how you interact with the Services. We may use cookies, pixels, and similar tracking technologies to collect this data.
  3. Information from Third Parties
    • We may receive information from third-party vendors and service providers who assist with tasks like payment processing, customer support, and data analytics.

How We Use Your Personal Information
We use your personal information to provide, support, and enhance our Services. Specific uses include:

  • Order Processing and Fulfillment: To manage and fulfill your orders, arrange for shipping, handle returns, and send notifications related to your account and purchases.
  • Marketing and Advertising: To send marketing, promotional emails, and display advertisements on our Site and other platforms tailored to your interests.
  • Security and Fraud Prevention: To protect our Site from fraud, abuse, and other harmful activities, and to secure your account.
    Customer Support and Service Improvement: To offer customer service, address inquiries, and improve the functionality of our Site and Services.

Cookies and Tracking

We use cookies and similar technologies to enhance the Site’s functionality, analyze user behavior, and personalize content. Most browsers accept cookies by default; however, you can control cookie settings through your browser. Blocking cookies may limit some functionalities of our Site. Please note that we do not respond to “Do Not Track” signals at this time.

How We Share Personal Information
We may disclose your personal information to third parties for contract fulfillment, marketing, and other business purposes, including:

  • Vendors: Third-party providers who perform services on our behalf, including payment processors, fulfillment partners, and data analytics providers.
  • Business and Marketing Partners: For marketing and advertising purposes in compliance with this policy.
  • Legal Obligations: To comply with legal obligations, enforce our policies, and protect the rights of our users and others.

Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Security and Retention of Your Information
We take reasonable measures to protect your information but cannot guarantee absolute security. Personal information is retained as needed for the purposes outlined, such as providing the Services, maintaining accounts, complying with legal obligations, and resolving disputes.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as access, deletion, correction, portability, and the ability to opt-out of specific processing. To exercise these rights, please contact us.

We will respond promptly and, where applicable, without discrimination for exercising these rights. Verification of identity may be required for some requests.

Complaints
If you have concerns regarding our handling of your personal information, please contact us. If you remain unsatisfied, you may also contact your local data protection authority.

International Users
We may transfer, store, and process your information outside of your home country. For users in the European Economic Area (EEA), data transfers will comply with EU standards, such as Standard Contractual Clauses.