Refund Policy

At RegalDeskDeco, we’re committed to delivering high-quality products and exceptional service. To ensure a seamless shopping experience, please review our refund and return policy:

General Policy
All purchases are final. However, we value your satisfaction and will evaluate each case individually to find the best resolution.

Eligible for Full Refund or Replacement

  • Incorrect Item Received: If you received a product that differs from your order, we’ll either issue a full refund or send a replacement at no additional cost.
  • Size Discrepancy: If the product size does not match what you selected, we’ll issue a full refund or provide a replacement once verified.

Eligible for Partial Refund

  • Typographical Errors: Minor text or design mistakes that don’t affect functionality may qualify for a partial refund.
  • Print or Color Variations: Slight imperfections in printing or minor color inconsistencies may result in a partial refund if the product remains functional.
  • Misaligned Design Elements: Design misplacements that do not impact usability may qualify for a partial refund.

Non-Refundable Scenarios
Due to the custom nature of our products, we cannot offer refunds or exchanges for:

  • Items ordered in the wrong size, color, or design due to customer error.
  • Change of mind after purchase.
  • Personalization errors provided by the customer unless accompanied by a manufacturing defect.

How to Request a Refund or Replacement
If you encounter an issue, please contact us at support@regaldeskdeco.com within 14 days of receiving your order. Include:

  1. Your order number.
  2. A detailed description of the issue.
  3. Clear photos to help us assess the problem.

We’ll respond promptly to review your case and work toward a resolution.


Agreement
By placing an order with RegalDeskDeco, you agree to the terms outlined in this policy. We appreciate your understanding and look forward to assisting you with any concerns.